1408 Elm Street, Dallas, TX 75202 USA

CONTACT US

fluellencupcakes@gmail.com

DOWNTOWN: (469) 248-0856

INWOOD: (214) 915-8500

Downtown Dallas

OUR LOCATIONS

Monday to Thur - 10am to 8pm
Friday to Saturday - 10am to 9pm
Sunday - 12pm to 7pm

12300 Inwood Rd. Ste 200

Dallas, TX 75244

Inwood Shop

Refund/Cancellation Policy

Last updated 7/26/2018

Thank you for your purchase, we hope you are completely satisfied with your purchase. However, if you are not completely satisfied with your order for any reason, you may receive a full refund without having to return your items (cupcakes). This does not apply for gift cards or any other special items including pops.

However, your refund may include store credit or an exchange of item. Please see below for more information on our return policy.

REFUND/CANCELLATION 

All refunds must be announced within 2 days of purchase in order to receive a full refund. We also allow cancellation of orders placed within two days, we do not charge extra fees for cancelling an order online, through the phone or in store purchase.

REFUND PROCESS

Notify Fluellen Cupcakes through email or phone. We advice letting us know two days in advance, that way we can retrieve your transaction information on time. After receiving a refund through phone, please expect the refund to be processed within two or three days.

IMPORTANT

There are no fees associated with refund or cancellation

CONTACT

If you have any questions about our refund/cancellation policy, please contact us through email fluellencupcakes@gmail.com or phone (469) 248-0856